Software Contract Solutions

How to use Windows 10’s Quick Assist app for remote PC support

A remote access tool that’s built into Windows 10 makes it easy to help a colleague, friend or family member with their PC. A little-known app that comes with Windows 10, Quick Assist is a remote-access tool that connects two PCs over the internet so that a person at one PC can remotely control the … Read more

Cisco spotlights new IT roles you’ve never heard of

A Cisco report on IT trends says new jobs to address changing IT needs include business translator, network guardian and network detective. The future of IT networking jobs is being shaped in part by the current demands created by the way businesses handle the COVID-19 situation but also by the rapid change in the way … Read more

IT vendors offer new financing options for cash-strapped enterprises

Cisco, Dell, HPE, and Nutanix craft payment deferrals, lower initial payments and trade-in deals as short-term sweeteners for businesses that need new gear but whose budgets are pinched by COVID-19. Enterprise equipment vendors are rolling out financing and relaxed payment plans in an effort to keep customers buying during the COVID-19 lockdown that might be … Read more

Windows 10’s pandemic support extension: What it means

As Microsoft has lengthened support times for various versions of Windows 10, it’s set up a calendar for later this year that will create a pile-up of deadlines for itself – and users. Microsoft’s recent adjustments to Windows 10 will create a pile-up of deadlines later this year when three different editions exhaust their support … Read more

Defense Dept. rolls out Microsoft Teams to millions of remote workers

The temporary deployment of Teams and other Office 365 tools is part of a wider effort by the sprawling agency to support staffers as remote work surges during the current pandemic. The U.S. Department of Defense (DoD) is deploying a temporary remote work environment based on Microsoft Teams to connect millions of workers around the … Read more

Microsoft stretches support for SharePoint Server 2010, Windows 10 1809

In its latest moves related to the COVID-19 pandemic, Microsoft is extending support an extra six months for SharePoint Server 2010 and Windows 10 1809. Microsoft on Tuesday extended support by six months for more products, telling customers that SharePoint Server 2010 will now receive updates until April 13, 2021 and that Windows 10 1809 … Read more

Delays, deals and drastic actions: Microsoft responds to the pandemic

Because it makes Windows and Office, two tech cornerstones of most modern corporations, Microsoft’s response to the COVID-19 outbreak matters a lot. Here’s a rundown of what’s changed. The COVID-19 pandemic has postponed the Tokyo Olympics, scrubbed all college sports and silenced presidential campaign rallies, so it shouldn’t be any surprise that the crisis has … Read more

Microsoft claims ‘inflection point’ for remote work as Teams surges to 44 million daily active users

Microsoft adds a range of features, including noise suppression for video calls, on Teams’ third anniversary. Demand for Microsoft Teams has surged to 44 million daily active users, the company said on Thursday, with an additional 12 million users in the past week as workers across the world begin to work from home in response … Read more

7 tips for leading remote IT teams successfully

Managing virtual work environments requires an assortment of real-world skills and tools. Here are the tactics that inspire creativity and productivity. To succeed in an increasingly talent-starved and competitive IT world, more enterprises are relying on geographically dispersed workforces. Such organizations build IT teams providing the best functional expertise, regardless of each individual’s physical location. … Read more

Coronavirus: Microsoft exits developer event and revises outlook

Microsoft has decided to run a digital-only event after announcing it would not be at the Games Developer Conference in San Francisco. On 29 January, as part of its second-quarter 2020 earnings call, Microsoft said quarterly revenue guidance for its More Personal Computing business was between $10.75bn and $11.15bn. At the time, it said the … Read more