How to avoid the network-as-a-service shell game
NaaS might thrill CFOs trying to keep costs down, but a careful look is warranted to make sure the potential benefits are really there. I can’t tell you how many...
4 steps to repair Microsoft Office
If one or more Office apps is acting glitchy, work your way through this series of repair maneuvers, starting with the simplest. We’ve all been there. You’re working on a...
FAQ: Microsoft preps Windows Update for Business as go-to enterprise servicing tool
The changes, which would replace WSUS and are part of an effort by Microsoft to pull IT to the cloud, are due out by the end of June. At its Ignite...
Windows 10’s Remote Desktop options explained
Should you use Remote Desktop Connection, the Remote Desktop app, or MSRDC Windows Desktop to access Windows 10 PCs remotely? We detail the options and provide some troubleshooting tips in...
When Windows bug fixes go bad, IT can now roll back individual changes
Microsoft this week unveiled ‘Known Issue Rollback,’ which allows IT admins roll back individual non-security elements of an update if the change breaks something. Microsoft this week announced a new...
How to fix five Windows 10 headaches
Microsoft has made numerous improvements to Windows 10 over the years, but it still has some annoying quirks. We help you solve them. When it made its debut in 2015,...
Windows 10’s new optional updates explained
Recent versions of Windows 10 have introduced optional updates to Windows Update. What are they and how should you handle them? Windows 10 users who have upgraded to version 2004...
How to fix a Windows 10 black screen
Getting the dreaded Windows 10 black screen, with or without a cursor? Here are some simple (and not so simple) ways to banish it and get your desktop back. The...
Microsoft Patch Alert: October 2020
The big news with this month’s patches – aside from the usual smorgasbord of strange errors – has more to do with the patches that are outside the regular cumulative...
An introduction to Windows 10’s new PowerToys
Like their ‘90s namesakes, the tools in Microsoft’s new PowerToys app are quite useful for power users. Back in the 1990s, Windows users had access to a number of small,...