Software Contract Solutions

How to fix a Windows 10 black screen

Getting the dreaded Windows 10 black screen, with or without a cursor? Here are some simple (and not so simple) ways to banish it and get your desktop back. The “black screen” phenomenon in Windows 10 shows poignantly how nothing sometimes matters quite a lot. Seeing nothing except black screen where the desktop and its … Read more

Microsoft Patch Alert: October 2020

The big news with this month’s patches – aside from the usual smorgasbord of strange errors – has more to do with the patches that are outside the regular cumulative update stream. Remarkably, we didn’t get any security fixes for IE or Edge. And the new .NET “optional” preview patches aren’t optional at all. October … Read more

An introduction to Windows 10’s new PowerToys

Like their ‘90s namesakes, the tools in Microsoft’s new PowerToys app are quite useful for power users. Back in the 1990s, Windows users had access to a number of small, free software tools from Microsoft handy for everyday tasks, such as accessing desktop items from a menu on the taskbar or quickly changing the screen … Read more

A zero-day and testing of key printing features will drive August Windows updates

Though a DNS-spoofing vulnerability in Windows has been rated as a zero-day, the focus for this month’s updates should be on testing key Windows features prior to deployment. Though a DNS spoofing vulnerability in Windows (CVE-2020-1464) has been rated as a zero-day due to reports of exploitation in the wild, the focus for this month’s … Read more

How to choose the right Windows 10 preview and update channels

Individual users and IT administrators alike are confused by the options Microsoft offers for Windows 10 Insider Previews and updates. Here’s help choosing the best method of testing and updating Windows 10 for yourself or your business. Once upon a time, making a choice about how you updated Windows was easy: Let Microsoft decide. The … Read more

How to use Windows 10’s Quick Assist app for remote PC support

A remote access tool that’s built into Windows 10 makes it easy to help a colleague, friend or family member with their PC. A little-known app that comes with Windows 10, Quick Assist is a remote-access tool that connects two PCs over the internet so that a person at one PC can remotely control the … Read more

Microsoft Patch Alert: April 2020, another ‘wacky’ month

It’s been a wacky Windows patching month, with seemingly random bluescreen and Bluetooth bugs, a recurrence of the “disappearing data” temporary profile bug, and an elusive bug in v4 printer connection – all punctuated by an extraordinary (and welcome!) solicitation for help from Microsoft. The patching pace this month returned to normal: We had the … Read more