Software Contract Solutions

How to avoid the network-as-a-service shell game

NaaS might thrill CFOs trying to keep costs down, but a careful look is warranted to make sure the potential benefits are really there. I can’t tell you how many times one of my clients or contacts has complained about the difficulties associated with getting network-budget approval. If I’d never met a CFO in person, … Read more

Healthcare CIOs fear (and fend off) ransomware threats amid pandemic

Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain. Mt. San Rafael Hospital thwarted a ransomware attack on one of its sister facilities earlier this year before anything could be compromised. The organization is still working through the details of the hack, says CIO Michael Archuleta, … Read more

Microsoft patents biometric ‘wellness insights’ tool for workers

The just-published patent describes a feature that generates an employee “anxiety score” based on data such as blood pressure and heart rate, suggesting when workers need to take a break. Microsoft has patented an employee “wellbeing” recommendation feature that uses biometric data to detect a worker’s stress levels when completing tasks such as sending emails, … Read more

IBM buys Turbonomic for AIOps, hybrid-cloud management support

By acquiring Turbonomic, IBM gains tools that manage performance of everything from applications and containers to virtualization, cloud, and on-prem compute, storage, and network resources. Big Blue kept its checkbook open this week buying AI-based application and network-performance management vendor Turbonomic for an unconfirmed estimate of $2 billion. The acquisition is the eleventh hybrid-cloud and AI-focused buy … Read more

8 ways to get the most from your managed service provider

A growing number of IT leaders are turning to MSPs to help address challenges posed by rapidly evolving IT services. Here’s how to ensure your MSP provides maximum value and minimal distress. The decision to shift some or all in-house IT operations to a managed service provider (MSP), particularly in an age of technology disruption, … Read more

Microsoft previews perpetual license Office LTSC to enterprises

Microsoft has released to corporate customers a preview of its next pay-once, perpetual license version of Office: the tongue-twistingly named Office LTSC Professional Plus 2021. Microsoft last week released to corporate customers a preview of the next pay-once, perpetual license version of its Office suite. The application bundle — by far the productivity standard in business — … Read more

Rethinking collaboration: 8 vendors offer new paths to remote work

With the need for efficient collaboration tools exploding in recent months, a variety of companies hope to refine how those tools work and what they can do. We look at eight now pushing the envelope. Keeping employees connected and working productively has become the glue holding many businesses together during the COVID-19 pandemic. And with … Read more

VMware targets remote work security with Anywhere Workspace

Three tools from VMware’s portfolio — Workspace One, Carbon Black Cloud, and SASE — are now bundled, offering a suite of tools to simplify management of remote worker devices and applications. Providing secure access to vital applications has been a key challenge for businesses forced to adapt to remote working during the pandemic. And with … Read more