WFH security lessons from the pandemic
The unplanned worldwide experiment in remote work has been a trial by fire for security pros. Here’s how IT teams have protected work-from-home employees, and what needs to be done...
How IT must adapt to the emerging hybrid workplace
User support, the relationship with HR, and front-office technologies will require a rethink as distributed digital work becomes the new reality. n spring 2020, tens of millions of people worldwide...
5 tips for leading IT remotely
With WFH and hybrid workplace strategies stretching into 2021, IT leaders must settle in to new work habits to ensure success in leading IT from afar. Many people have had...
Zoom continues boom in second quarter
Lockdown breakout video conferencing provider continues hot streak through second quarter of 2020, racking up record revenues of over half a billion dollars. Even though firms are considering how to...
8 tips for avoiding IT staff burnout during a pandemic
IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life. Never before have the...
As work-at-home increases, so do attacks on VoIP and unified communications
Businesses use on-prem and cloud-based unified communications (UC) to connect distributed workforces but often don’t realize the security threats hidden within popular UC services, but they should, and they should...
Remote desktop software: 8 enterprise-friendly IT support tools
The explosion of work-at-home employees and customers has spurred the need for more robust remote assistance software in many organizations. Here’s help. For many companies, IT support has typically meant...